Frequent Asked Questions
The number of sessions provided by the on-campus Student Support Center are determined in conjunction with the assigned counselor. External mental health providers available to TTUHSC El Paso students are limited to eight sessions per fiscal year (September through August).
Note: You may continue to receive counseling from the provider beyond the eight free sessions, but you will be responsible for the covering the provider’s fees for those additional counseling sessions. You may be able to use personal insurance benefits to help defray those costs. If you feel that long-term counseling is needed and you want to use your insurance, please verify with the provider that they accept your insurance.
Typically, it is unethical for counselors to treat someone who is concurrently seeing another therapist; however, there are exceptions. Please consult your current therapist for their guidance.
Resources are provided free for TTUHSC El Paso students as supported by the Student Medical Service Fee.
Absolutely! Your use of any of the TTUHSC El Paso counseling options are private and
professional.
Confidentiality is regulated by federal, state, professional ethics guidelines. Without
your formal written permission to the specific provider, no information whatsoever
is released concerning your use of these services or the nature of your concerns,
with some exceptions related to threat to self or others, or abuse/neglect of a child
or elder.
The on-campus counselors in the student Support Center do provide online sessions. Inquire directly with third-party providers to learn if this feature is available in their practice.