Payment Options

Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services are the responsibility of the patient and must be paid within 30 days of receipt of the statement.


To pay your bill online, please go to our PayMyBill portal.
Once there you will be asked to type in a Provider ID.
Please type in ELPELP3.

By Phone

To pay your bill over the phone using our automated system available 24 hours a day, please call (866) 380-9322. Be ready to provide your credit or debit card number or bank account and routing number.

With Check

If you  are mailing your payment to us using the envelope and payment stub enclosed with your bill, please be sure to include your account number on your check.


If you are unable to pay your account balance in full or have any futher question, please contact one of our patient account representatives at (915) 215-4700 or email us at: