EMS - Cancel Booking

On the upper left corner, click “My Events”

 

In “My Events”, all current and past reservations will appear.
On the left side of the screen, click on the name of the reservation you wish to edit.

 

You will be taken to the reservation information screen.
At the bottom of the screen there is a section labeled “Bookings”

 

In this section, all associated bookings will appear.
Reservations may contain one or more bookings.

 

Two Methods of cancelling a booking exist.

 

METHOD 1
On the left side of the booking date listing, the following 2 icons appear:

 

To cancel a specific booking, click on the booking’s  icon.
The “Cancel Booking?” window will appear:

 

Please select cancel reason and include any notes that are related to your cancellation.

Click

 

METHOD 2

 

Click

In the following screen, all active bookings will appear with a  checkbox on the left side.

Select the booking you wish to cancel by clicking the checkbox

NOTE: Can be more than 1.

Once satisfied with your selection, click  in the upper left hand corner.

The “Cancel Booking?” window will appear:

 

Please select cancel reason and include any notes that are related to your cancellation.

Click

 

Cancelled booking will no longer appear in “Bookings” section unless  is selected on right side of the screen.