Local Resources for Support and Well-Being

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About This Resource Guide

This guide connects Texas Tech Health El Paso students, faculty, and staff with community-based organizations and services designed to support their well-being and diverse needs. It serves as a starting point for accessing the broader network of resources available in our community.

Disclaimer: TTUHSC El Paso does not endorse any specific organization or service listed. Users are encouraged to evaluate the suitability of these resources based on their individual needs and circumstances.

Crisis Services

American Red Cross

The American Red Cross in El Paso provides a range of services to help individuals and families in times of need. Their 24-hour helpline is available to assist with disaster relief, emergency preparedness, and support for military families. This hotline is answered by trained professionals who can connect callers to necessary resources and services. Through this number, clients can access various support services, including emergency assistance, health and safety training, and more. All services are provided by team members trained in disaster response and emergency management.

Phone: 915-592-0208 or 1-800-RED-CROSS (1-800-733-2767)

Website: https://www.redcross.org/local/az-nm-el-paso

Emergence Health Network

Emergence Health Network (EHN) provides trauma-informed care centered around the needs of individuals with intellectual/developmental disabilities, behavioral health, and/or substance use treatment needs. Designated as the Local Mental Health Authority (LMHA) and Local Intellectual/Developmental Disabilities Authority (LIDDA) in El Paso County, EHN offers a wide array of programs at multiple locations throughout the area. EHN is Joint Commission Accredited and recognized as a Certified Community Behavioral Health Clinics.

Phone: 915-242-0555 or Crisis Hotline: 915-779-1800

Website: https://emergencehealthnetwork.org/

Project Vida

Project Vida is dedicated to improving the quality of life for individuals and families in the community. They offer a wide range of services, including health clinics, behavioral health, early childhood development, after-school programs, affordable housing, and financial wellness. Their programs are designed to address the needs of underserved areas in El Paso and provide support for those in need.

Phone: 915-465-1191

Website: https://www.pvida.net/

Disability Resources

The Arc of El Paso

The Arc of El Paso is committed to empowering individuals with disabilities by providing support, resources, and advocacy to enhance independence and inclusion. Through education, accessibility services, and community partnerships, they strive to create a society where all individuals have the opportunity to thrive, participate fully, and live with dignity.

Phone: 915-564-4978

Website: https://www.thearcofelpaso.org

Disability Services of the Southwest

DSSW is committed to supporting individuals with disabilities by fostering independence, inclusion, and equal opportunities. Through advocacy, education, and tailored services, they empower individuals to overcome barriers, achieve their goals, and fully participate in their communities with dignity and respect.

Phone: 915-774-8787

Website: https://www.dsswtx.org

Domestic Violence Services

Center Against Sexual and Family Violence (CASFV)

CASFV is committed to empowering sexual and family violence survivors by providing compassionate support, advocacy, and safe spaces for healing. Through education, prevention, and community partnerships, they work to break the cycle of abuse and create a future free from violence. Their center stands as a beacon of hope, ensuring that every survivor is heard, valued, and supported on their journey toward safety and resilience.

Phone: 915-595-2238

Website: https://www.casfv.org

La Posada Home

La Posada Home is committed to providing a safe haven for individuals and families escaping domestic violence. Through emergency shelter, support services, and empowerment programs, they help survivors rebuild their lives with dignity and independence. Their mission is to foster a community free from violence by promoting awareness, advocacy, and long-term solutions for safety and healing.

Phone: 915-544-4595

Website: https://www.laposadahome.org

Corner of Hope Resource Center – Rescue Mission of El Paso

Rescue Mission of El Paso is committed to providing a safe and supportive refuge for homeless women and their children. Through shelter, essential resources, and empowerment programs, we help families regain stability, independence, and hope for the future.

Phone: 915-532-2575

Website: https://www.rmelp.org

Family and Children

El Paso Child Guidance Center The El Paso

Child Guidance Center provides quality mental health care with a specialty in trauma-specific behavioral health for children, families, and individuals of all ages. Children Guidance Center is accepting new clients for:

Psychotherapy sessions (via telehealth or telephonic)
Psychiatric evaluations and services (via telehealth)

** Accepts insurance, most forms of Medicaid or can charge for services on a sliding scale depending on income.

Phone: 915-562-1999

Website: http://epcgc.org/

El Paso Center for Children

El Paso Center for Children’s 24-hour helpline is there to help families with trauma-coping skills, de-escalation, and connection to services. This hotline is answered by professionals on the

Counseling, Support, and Education team. Through this number, clients can access scheduled licensed counseling and psychoeducational sessions via a low-technology option -- plain old telephone. All therapy and educational services are provided by team members trained in trauma-informed care and evidence-based service delivery models.

Phone: 915-588-6542

Website: http://epccinc.org/

El Paso Human Services, Inc.

El Paso Human Services, Inc. (EPHS) offers a variety of programs to empower children, youth, and families in crisis. Their services include transitional housing, life skills training, educational support, job readiness training, and health care services. EPHS is dedicated to helping individuals achieve independence and self-sufficiency.

Phone: 915-534-7227

Website: http://www.elpasohumanservices.org/

Financial Assistance

El Paso Texas Family and Community Services

El Paso Texas Family and Community Services provides essential support to individuals and families facing economic challenges. Their services include aid for housing, food, and other basic needs, helping recipients achieve stability and self-sufficiency. They collaborate with various organizations to ensure immediate access to vital services for families and individuals experiencing uncertainties such as housing insecurities, homelessness, and food insecurities.

Phone: 915-875-8570

Website: https://www.elpasotexas.gov/veteran-resources/financial-and-other-assistance/

YWCA Credit Counseling Services

YWCA Credit Counseling Services offers free credit counseling to the El Paso community. Their nationally accredited and recognized Consumer Credit Counseling Service provides personalized, licensed credit counselors to help individuals make informed financial decisions. Services are offered in English and Spanish, and there are no special requirements to qualify.

Phone: 915-356-2227

Website: https://www.ywcaelpaso.org/

Project Amistad

Amistad is committed to empowering individuals and families by providing financial assistance, education, transportation, and resources to promote stability and self-sufficiency. Through compassionate support and community partnerships, we help those in need overcome financial hardships, build economic resilience, and achieve long-term financial well-being.

Phone: 915-532-3790

Website: https://www.projectamistad.org/

Food Assistance

El Pasoans Fighting Hunger Food Bank

El Pasoans Fighting Hunger Food Bank is dedicated to combatting hunger in the El Paso community. They provide food distribution to partner agencies and directly to individuals and families in need. Their mission is to ensure that no one in the community goes hungry.

Phone: 915-298-0353

Website: https://www.elpasoansfightinghunger.org/

General Assistance – El Paso County Community Services Department

The El Paso County Community Services Department provides various forms of assistance to individuals and families in need, including food assistance. They work to ensure that residents have access to basic necessities and support services.

Phone: 915-546-8150

Website: https://www.epcounty.com/famcom/

Project Bravo

Project Bravo, part of the El Paso Community Action Program, provides food assistance and other support services to low-income families. Their goal is to help individuals achieve self-sufficiency and improve their quality of life.

Phone: 915-562-4100

Website: https://www.projectbravo.org/

Amistad

Amistad provides a variety of assistance services, including food assistance, transportation, and housing support, to individuals and families in need. Their mission is to enhance the quality of life for the residents of Far West Texas.

Phone: 915-532-3415

Website: https://projectamistad.org/

Justice Involved Services

County Attorney’s Protective Orders Unit

The Protective Order Unit of the El Paso County Attorney’s Office is open and accepting and litigating applications for protective orders for members of the community who are experiencing family violence, dating violence, sexual assault, sexual abuse, stalking/harassment, or human trafficking. If you call, you should leave a message and a staff member will call you to complete the application process.

Phone: 915-546-2153

Website: https://www.epcounty.com/ca/protectiveorders.htm

District Attorney’s Victim Services

Crime victims find the criminal justice system a frightening and intimidating process; however, victims do have rights and the District Attorney’s office is there to provide information, assistance and support during a truly difficult time. If you or someone you care about is a victim of crime, you may contact trained and caring victim advocates in the District Attorney’s office who are ready to help. You may also email your questions or concerns.

Phone: 915-546-2091

Website: https://www.epcounty.com/da/victim-services.htm

Legal Information and Advice

Diocesan Migrant & Refugee Services (Estrella del Paso)

Diocesan Migrant & Refugee Services, now known as Estrella del Paso, provides free immigration legal services to migrants and refugees in West Texas and New Mexico. They offer comprehensive legal representation, including family-based immigration matters, citizenship/naturalization, benefits for survivors of domestic violence, and removal proceedings.

Phone: 915-532-3975

Website: https://estrelladelpaso.org/

El Paso County Dispute Resolution Center

The El Paso County Dispute Resolution Center offers mediation services to help resolve conflicts in a cost-effective and timely manner. They provide an alternative to litigation, promoting understanding and consensus among parties. Mediation is available for various types of disputes, including landlord/tenant, family, personal injury, and more.

Phone: 915-533-0998

Website: https://elpasodrc.org/

Texas Rio Grande Legal Aid Inc (TRLA)

Texas Rio Grande Legal Aid provides free civil legal services to low-income and disadvantaged residents of Texas. They offer assistance in areas such as family law, housing, consumer issues, and more. TRLA is committed to helping individuals obtain justice and improve their lives.

Phone: 915-533-4800

Website: https://www.trla.org/

Medical / Dental

Project VIDA Dental Clinic

Project VIDA Dental Clinic provides a variety of dental treatments, including new patient exams, routine exams, cleanings, fillings, extractions, crowns, and dentures. They serve patients from 6 months through the geriatric years and offer a sliding scale discount based on patients' income and family size.

Phone: 915-465-0810 ext. 163

Website: https://www.pvida.net/dental-clinic

Centro De Salud Familiar La Fe Inc

Centro De Salud Familiar La Fe Inc offers comprehensive dental care, including dental exams, cleanings, fillings, sealants, extractions, crowns, root canals, and prosthetics (partials and dentures). They provide services on a sliding fee scale for patients who qualify.

Phone: 915-534-7979

Website: https://lafe-ep.org/central-clinic/

Montwood Family Medical Center

Montwood Family Medical Center offers a variety of medical services to families and individuals, including primary care, women's health, minor injury treatment, and urgent care. They are committed to providing quality healthcare to the community.

Phone: 915-591-8550

Website: http://www.montwoodmedicalcenter.com/

Project Vida Health Center

Project Vida Health Center provides a full range of primary health care services, including wellness check-ups, immunizations, diabetes care, and behavioral health care. They accept many major insurances and offer sliding scale fees for uninsured patients.

Phone: 915-533-7057

Website: https://www.pvida.net/

San Vicente Family Health Center/ Centro San Vicente

San Vicente Family Health Center offers comprehensive medical services, including family medicine, pediatrics, dental care, and behavioral health services. They ensure healthcare is accessible and culturally sensitive.

Phone: 915-859-7545

Website: https://www.sanvicente.org/

Mental Health

Family Service of El Paso

Family Service of El Paso offers comprehensive mental health services, including individual therapy, couples counseling, family therapy, youth counseling, and child therapy. Their mission is to deliver mental health services that improve the life, health, and well-being of individuals and families in the El Paso community. They provide affordable care with sliding fees and accept most insurance plans.

Phone: 915-781-9900

Website: https://www.familyserviceofelpaso.org/

MHP Salud

MHP Salud helps community members access health resources and services, including health and mental health care, nutrition, parenting education, social connections and more.

Phone: 915-504-5139

Website: http://healthchoicesyourway.com/

National Alliance on Mental Health – El Paso (NAMI El Paso)

NAMI El Paso provides advocacy, education, support, and public awareness for individuals and families affected by mental health conditions. They offer various programs and support groups to empower the community and promote mental health recovery and wellness.

Phone: 915-778-5726

Website: https://www.namiep.org/

Rio Vista Behavioral Health Hospital

El Paso’s premier behavioral health hospital is now offering free tele-assessments 24 hours a day for Inpatient and Outpatient services. Rio Vista Behavioral Health serves adults 18 and older and children ages 11-17 struggling with mental health disorders and addiction. Please call for more information or to speak with the Admissions Department.

Phone: 915-209-4513, Press 1 Hours: 24 hours, 7 days

Website: www.riovistabehavioral.com

Parenting and Pregnancy

Westside Pregnancy Center

Westside Pregnancy Center is a non-profit pregnancy resource center that offers free pregnancy tests, ultrasounds, classes, baby supplies, and more to families in El Paso and the surrounding areas. They provide a supportive environment and confidential services to help individuals navigate unexpected pregnancies.

Phone: 915-703-3001

Website: https://www.westsidepregnancycenter.com/

Pregnancy & Fatherhood Solutions

Pregnancy and Fatherhood Solutions are committed to supporting individuals and families through every stage of pregnancy and parenthood. Through compassionate care, education, and essential resources, they empower parents to make informed choices, build strong foundations, and create nurturing environments for their children. Their center is dedicated to fostering healthy families and a supportive community for all.

Phone: 915-249-1344

Website: https://www.pfsep.org/

Guiding Star Southwest

Guiding Star Southwest is committed to providing compassionate support, education, and resources to individuals navigating pregnancy and parenthood. Their center empowers families with the tools they need to make informed decisions, promote healthy child development, and build a strong foundation for the future. Through community partnerships and advocacy, they strive to create a nurturing and inclusive environment for all parents and children.

Phone: 915-544-9600

Website: https://www.guidingstarsouthwest.org/

Senior Services

Rio Grande Area Agency on Aging Rio Grande

Area Agency on Aging provides information and services for older adults and those who care for them. The Agency can provide critical information about:

Available services in your area
Transportation and meal programs
Assistance in gaining access to in-home services that assist with personal care and light housekeeping
Help with questions about basic benefits and entitlement programs (Medicare/Medicaid, Social Security, Food Stamps)
Individual counseling, support groups and caregiver training
Respite care for Family Caregivers
Supplemental services, such as help with medications, supplies, equipment, home modifications
Long-term Care Ombudsman services for residents of local nursing home and assisted living facilities.

Eligibility requirements: Persons must be 60 years of age and older and physically reside within the service region (El Paso, Hudspeth, Culberson, Jeff Davis, Presidio and Brewster Counties).

Phone: 800-333-7082 or 915-533-0998

Website: https://txregionalcouncil.org/agencies-on-aging/rio-grande-area-agency-on-aging/

Shelter and Housing

Reynolds Home

Reynolds Home is a homeless shelter for women and children, located in the heart of Lower Valley of El Paso. They provide a safe and nurturing environment for families in need, offering services such as shelter, food, clothing, and support to help families achieve stability and self-sufficiency.

Phone: 915-274-2598

Website: https://reynoldshome.org/

Opportunity Center for the Homeless

The Opportunity Center for the Homeless provides safe shelter, food, and support services for individuals experiencing homelessness. They operate multiple emergency shelters, including the Men's Day Resource Center and the Women's Day Resource Center, offering a range of services to help clients achieve self-sufficiency.

Phone: 915-577-0069

Website: https://homelessopportunitycenter.org/

Annunciation House

Annunciation House is a volunteer organization that offers hospitality to migrants, immigrants, and refugees in El Paso. They provide shelter, food, clothing, and other necessities to vulnerable individuals, mostly from Mexico and Central America. Annunciation House operates multiple shelters and offers support services to help guests achieve stability.

Phone: 915-545-4509

Website: https://annunciationhouse.org/

Housing Authority of the City of El Paso

The Housing Authority of the City of El Paso provides safe, decent, and affordable housing for El Pasoans. They offer various programs, including the Housing Choice Voucher (HCV) Program and Project-Based Vouchers (PBV), which provide rental assistance to eligible families. They also have special programs for veterans and other target groups.

Phone: 915-849-3742

Website: https://www.ephome.org/

Substance Use

Aliviane El Paso

Aliviane provides holistic and comprehensive support for individuals and families dealing with substance use disorders. Their services include counseling, medicated-assisted treatment, and personal development classes. They aim to help individuals achieve long-term recovery and well- being.

Phone: 915-782-4000

Website: https://www.aliviane.org/

El Paso Villa Maria

El Paso Villa Maria is a transitional home for women experiencing homelessness, offering a holistic program that addresses physical, mental, emotional, and spiritual needs. They provide counseling, job training, medical and mental health care, and other support services to help women rebuild their lives.

Phone: 915-544-5500

Website: https://epvillamaria.org/

Transportation

Project Amistad

Project Amistad provides a variety of transportation options to residents living in the Far West Texas region. Their services include non-emergency medical transportation (NEMT) for eligible Medicaid clients, Children with Special Health Care Needs (CSHCN), and Transportation for Indigent Cancer Patients (TICP). They also offer transportation for seniors and persons with disabilities.

Phone: 915-532-3415

Website: https://projectamistad.org/transportation/

Sun Metro: Lift Program

Sun Metro Lift is a paratransit service for ADA paratransit-eligible clients, providing origin-to- destination, on-demand transportation using small buses equipped with hydraulic mobility device lifts and tie-downs. They offer door-to-door service for individuals with disabilities who are unable to use traditional public transportation.

Phone: 915-212-0100

Website: https://sunmetro.net/lift/

Sun Metro: Lift Program

Phone: 915-212-0100

Website: https://sunmetro.net/lift/

Viba Transportation

Viba Transportation provides reliable non-emergency medical transportation for senior adults and other medical services in El Paso County, Texas. They offer comprehensive, efficient, and affordable transportation services to ensure seniors can access necessary medical care.

Phone: 915-544-8422

Website: http://www.vibatransport.com/

Veterans Services

Veterans One Stop Center

The El Paso Veterans One Stop Center in Northeast El Paso is located in the heart of the city with the highest concentration of veterans in the community. The “one-stop” concept was created to help veterans and their family’s access support services at a centralized location.

Phone: 915-747-3590

Website: https://www.epveteransonestop.org

Steven A. Cohen Military Family Clinic at Endeavors

The Steven A. Cohen Military Family Clinic at Endeavors continues to operate to serve all Veterans, family members of Veterans, and family members of active-duty service members. This includes any person who served in the U.S. Armed Services (including the National Guard and Reserves) regardless of role or discharge status at low to no cost. During the COVID-19 outbreak, the Cohen Clinics at Endeavors are operating 100% via telehealth appointments.

Telehealth offers face-to-face video therapy that addresses everything from depression and anxiety to post-traumatic stress, sleep problems, adolescent behavioral issues, relationship and family stress, and more throughout the State of Texas.

Phone: 915-320-1390

Website: https://www.endeavors.org/programs/onlinetherapy/

William Beaumont Army Medical Center (WBAMC)

The WBAMC is open 24 hours and their “Family Advocacy Program (FAP)” handles all instances of domestic violence. They maintain services through virtual appointments.

Phone: 915-742-2273

Website: https://www.wbamc.amedd.army.mil/

Military One Source Military

One Source provides 24/7 support for military personnel, spouses, family members and survivors, including services for relationships, parenting and children.

Phone: 800-342-9647

Website: https://www.militaryonesource.mil/

Veteran Affair’s Behavioral Health Services

If individuals are experiencing mental health challenges or suspect a family member would benefit from talking to a mental health provider, VA offers ways to help. If you qualify for VA health care, you can get high-quality mental health services as part of you benefits. You may also be able to get care for certain mental health problems even if you don't have VA health care.

Phone: Veterans Crisis Line, 1-800-273-8255 Text: 838255

Website: https://www.mentalhealth.va.gov/