Artificial Intelligence and Data Analytics

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Welcome to the Texas Tech Health El Paso AI Resource Hub

Texas Tech Health El Paso welcomes you to your go-to space for exploring Artificial Intelligence (AI). This hub was created for faculty, staff and students to use AI responsibly, ethically and effectively. As AI continues to transform education, research and health care, you can explore AI concepts, tools, best practices and institutional guidelines. Whether you’re a beginner or a pro at building AI projects, you’ll find training, support and practical resources all in one place.

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What is Artificial Intelligence (AI)?

Artificial intelligence (AI) is the ability of machines to perform tasks that typically require human intelligence. These tasks include learning from data, recognizing patterns, making decisions, understanding language and even creating content. AI systems can be as simple as a spam filter or as complex as self-driving cars.

Types of Artificial Intelligence (AI)

AI can be categorized in several ways. Here are some of the most common types:

  • 1. Narrow AI (Weak AI)
    • Designed for a specific task.
    • Examples: voice assistants and recommendation systems.
    • Most AI today falls into this category.
  • 2. General AI (Strong AI)
    • A theoretical form of AI that can perform any intellectual task a human can.
    • Still under research and development.
  • 3. Reactive Machines
    • These respond to specific inputs but don’t store memories (e.g., IBM’s Deep Blue chess computer).
  • 4. Limited Memory
    • Uses past experiences to make future decisions (e.g., self-driving cars).
  • 5. Theory of Mind and Self-Aware AI
    • Hypothetical future AI that understands emotions and has self-awareness.

Learning Algorithms

AI systems learn using different approaches:

  • 1. Supervised Learning
    • AI learns from labeled data (e.g., identifying diseases from X-rays).
      • An example is predicting diseases from X-rays and student performance.
  • 2. Unsupervised Learning
    • Finds patterns in unlabeled data (e.g., grouping similar patients).
      • Example: Clustering students by learning styles.
  • 3. Reinforcement Learning
    • Learning by trial and error with rewards or penalties.
      • Example: AI playing video games or optimizing classroom layouts.
  • 4. Semi-Supervised and Self-Supervised Learning
    • AI combines small-labeled datasets with large unlabeled ones.
    • It’s useful when labeling data is expensive or time-consuming.

How ML, DL, GenAI, and NLP fit into AI

AI is the umbrella term, and several subfields fall under it. For example:

  • 1. Machine Learning (ML)
    • Enables systems to learn from data.
      • Example: Predicting student dropout rates.
  • 2. Deep Learning (DL)
    • A type of ML using neural networks with many layers.
      • Example: Image recognition in dental X-rays.
  • 3. Natural Language Processing (NLP)
    • Enables machines to understand and generate human language.
      • Example: Chatbots, translation tools and sentiment analysis.
  • 4. Generative AI (GenAI)
    • Creates new content (text, images, music).
      • Example: AI writing assistance, generating synthetic medical data.

Applications in General, Education and Healthcare

AI is used for several general cases; however, it’s transforming both education and health care in powerful ways.

  • General Applications:
    • Quickly condenses long articles, reports or meeting notes.
    • Revises text for grammar, tone and clarity.
    • Generates ideas and brainstorming topics, titles or creative content.
    • Supports presentations with outlines, talking points or slide content.
    • Translates language in real time.
    • Automates repetitive tasks like scheduling or data entry.
  • In Education:
    • Personalizes learning tailored to student needs.
    • Automates grading and feedback.
    • Uses predictive analytics to identify at-risk students.
    • Offers chatbots and virtual tutors for 24/7 support.
  • In Healthcare:
    • Uses medical imaging for detecting diseases in X-rays and MRIs.
    • Uses predictive diagnostics to forecast patient outcomes and risks.
    • Provides virtual health assistants to support patients.
    • Accelerates drug discovery and treatment development.

Best Practices for Using AI

To ensure Artificial Intelligence (AI) is used effectively and responsibly across our institution, we recommend the following best practices:

  • Be Transparent: Always disclose when used in academic, clinical or research settings.
  • Verify Outputs: Review AI-generated content for accuracy, bias and relevance.
  • Protect Data: Don’t share personal or sensitive data with public AI tools unless covered by a DUA (Data Use Agreement) or BAA (Business Associate Agreement).
  • Use Ethically: Avoid using AI to deceive, plagiarize or misrepresent work.
  • Be Aware of Bias: Remember, AI tools are as good as the data used for training it.
  • Stay Informed: Keep up with institutional policies and updates.

Ethical Use

At Texas Tech Health El Paso, ethics guides all AI applications. We are committed to:

  • Fairness: Minimizing bias in data and models.
  • Transparency: Ensuring AI systems are explainable.
  • Accountability: Defining responsibility for AI-driven outcomes.
  • Privacy: Protecting individual data rights.
  • Compliance: Following institutional, state and federal ethics guidelines.

Model Evaluation and Metrics

Evaluating AI models is essential to ensure they are fair and reliable. Here are key concepts used:

  • Common Metrics
    • Accuracy: Percentage of correct predictions (best for balanced datasets).
    • Precision: How many predicted positives are correct.
    • Recall (Sensitivity): How many actual positives were identified.
    • F1 Score: Balance between precision and recall (useful for imbalanced data).
    • AUC-ROC: Measures the ability of a model to distinguish between classes.
  • For Regression Models
    • Mean Absolute Error (MAE): The average of the absolute differences between predicted and actual values.
    • Mean Squared Error (MSE): The average of the squared differences between predicted and actual values.
    • R² Score (Coefficient of Determination): The proportion of variance in the dependent variable that is predictable from the independent variables.
  • For Generative Models
    • BLEU / ROUGE: For evaluating text generation.
    • Fréchet Inception Distance (FID): For image generation quality.
    • Human Evaluation (with SMEs): Often necessary for subjective tasks like summarization or creativity.
  • Fairness and Bias Checks
    • Evaluate performance across demographic groups.
    • Use tools like SHAP or LIME for explainability.
    • Align metrics with project goals (e.g., prioritize recall in medical diagnostics).

Effective prompting is key to getting useful, accurate and creative responses from AI systems. The more specific your request is, the more accurate the output will be.

Here are some techniques to get improved results from AI tools:

Basic Tips

  • Be Specific: Clear and detailed prompts produce better answers.
  • Set the Role: Start with “Act as a tutor…” or “Imagine you are a data analyst…” to guide the AI’s tone and expertise.
  • Use Examples: Provide sample inputs or desired outputs.
  • Break it Down: For complex tasks, use step-by-step instructions.
  • Define the Limit: Explain what should and shouldn’t be included in your response.

Advanced Techniques

  • Few-Shot Prompting: Include a few examples to teach AI the desired format or reasoning.
  • Chain-of-Thought Prompting: Ask the AI to “think step by step” to improve reasoning.
  • Zero-Shot Prompting: Request a task without examples, relying on AI’s general knowledge.
  • Refinement Loop: Adjust and refine your prompt based on the AI’s response.

Example:

“Explain AI.”

“Explain Artificial Intelligence to a high school student using real-world examples. Please avoid any technical jargon and make it at most a two-paragraph answer.”

Protecting data is a top priority when using Artificial Intelligence (AI) tools and systems. At Texas Tech Health El Paso, we are committed to ensuring that all AI-related activities comply with institutional, state and federal data protection standards.

Key Principles:

  • Confidentiality: Don’t input protected health information (PHI), personally identifiable information (PII), sensitive research data, or student records into public AI tools unless explicitly approved by the Artificial Intelligence Advisory Committee (AIAC) or a DUA (Data Use Agreement) or BAA (Business Associate Agreement) is in place.
  • Compliance: Follow HIPAA (Health Insurance Portability and Accountability Act), FERPA (Family Educational Rights and Privacy Act), and all Texas Tech Health El Paso’s data governance policies.
  • Vendor Agreements: Only use AI tools with approved DUAs or BAAs when handling sensitive data.
  • Access Control: Limit AI system and dataset access to authorized users only.
  • Audit and Monitoring: Keep logs and documentation for AI model training, deployment and usage.

For questions about data security, please contact Information Technology Security at ElPasoITSecurity@ttuhsc.edu.

To streamline support, please follow these guidelines when submitting AI related requests:

Submit a project ticket if your request:

  • Involves building or deploying an AI model.
  • Uses AI in research involving human subjects or sensitive data.
  • Requires support from the AI/data analytics team.
  • Integrates AI into clinical, academic or business workflows.

Use the AI Project Request Form (eRaider login required) to submit your project.

 

Submit an AI SysAid Ticket For:

  • General questions about AI tools or concepts.
  • Access to public resources or training materials.
  • Informational inquiries not involving project development.

Use the AI SysAId Ticket to submit your inquiry.

 

Submit a Third Party Application Ticket For:

  • Purchasing/using a Third Party Software with AI

Use the Third Party Application Review ticket to submit your request.

 

  • HSCEP OP: 56.08, Acceptable Use of Generative Artificial Intelligence (GenAI) Tools
  • Artificial Intelligence Advisory Committee (AIAC)
    • Plays a key role in guiding the institution's AI initiatives to ensure they meet the highest standards of ethics and effectiveness.
    • The committee oversees the following:
      • Reviewing and developing policies that regulate and support the ethical use of AI in teaching, research and clinical care.
      • Serving as a review and recommending body for guidelines and best practices related to AI development and deployment.
      • Ensure that AI use aligns with ethical standards, best practices and values.
  • AI Trainings and Learning Opportunities
  • Request Access to Chat GPT EDU
    • Access to ChatGPT Edu is license-based and requires a SysAid ticket request.
      Note: Attach your supervisor’s approval.
    • The benefit of using your institutional license is that it has protected environments so that the LLM providers don’t use your data.

General Questions

Can I use public or personal Large Language Models - LLMs (i.e., ChatGPT, Gemini, Claude, Perplexity, etc.) for academic work?

Yes, but only for nonsensitive tasks and with proper citation. You may use them as long as you ONLY USE PUBLIC DATA. If you plan on using any sensitive, confidential, or regulated data, please use our TT Health El Paso ChatGPT EDU environment. Remember you CANNOT INPUT PHI (Protected Health Information) DATA, NOT EVEN ON OUR INSTITUTIONAL INSTANCE.

Do I need approval to use AI in research?

Yes, if your research involves human subjects, sensitive data or model development. For more information, contact the Office of Research.

Are students allowed to use AI tools in class?

Always check with your instructor and follow the syllabus guidelines.

How do I know if an AI tool is approved?

Please contact the IT department for clarification. Furthermore, if an AI tool is not allowed yet, you may submit a Third-Party Application Review a ticket to submit your request

What if I want to build my own AI model?

Please use the AI Project Request Form (eRaider login required) to submit your project.

Can I enter PHI (Protected Health Information) to any AI tool?

Entering PHI into ChatGPT or similar tools may result in unauthorized disclosure of PHI and may be considered a HIPAA violation, subject to institutional investigation and corrective action.

  • DO NOT INPUT ANY PHI INTO CHATGPT OR ANY OTHER GEN (Generative) AI TOOLS, whether institutional or personal, including but not limited to:

    • Subject names, medical record numbers, dates of birth, contact information
    • Any combination of data that could reasonably identify an individual subject
    • Clinical research notes, diagnostic research reports, research lab results, research imaging reports, or other subject-specific research data
  • This prohibition applies to:

    • Drafting or editing notes or letters
    • Summarizing subject research records
    • Generating responses that reference identifiable subject information
    • Any research-related use involving PHI or data sets that are not fully de-identified according to HIPAA (Health Insurance Portability and Accountability Act of 1996) standards

TT Health El Paso Chat GPT EDU Workspace Questions

How do I know which GPT (Generative Pre-trained Transformer) to use?

  • GPT Instant is a fast yet powerful workhorse for everyday work and learning, with clear improvements in info-seeking questions, how-to’s and walk-throughs, technical writing, and translation. Provides clearly structured explanations where important info is highlighted upfront. And effective at supporting studying and skill-building, as well as offering clearer job and career guidance.

  • GPT Thinking solves harder work tasks more effectively and with more polish—particularly in spreadsheet formatting, financial modeling, and slideshow creation. It also showed gains in coding, summarizing long documents, answering questions about uploaded files, walking through complex math and logic step by step, and helping with planning and decision-making with clearer structure and thoughtful detail.

  • GPT Pro is the smartest and most trustworthy model for difficult questions where a higher-quality answer is worth the wait. It shows fewer major errors and stronger performance across complex domains like programming and research.

Can I use Third-Party GPTs?

Please submit a Third-Party SysAid Ticket to approve its use; once the ticket is approved, the GPT will be enabled for general use in the EDU instance.

Is ChatGPT License cost included in the tuition? Will the tuition cost change? Can I decline the license?

Yes, the license will be included as part of the students’ tuition. And yes, you may decline the license.

Can we use Agent mode?

No, you cannot use Agent Mode due to the nature of the tool and that we cannot restrict the use cases for it.

Can we create our own GPTs?

Yes, however, you need to submit a SysAid ticket to Request a Custom ChatGPT Role.

Can we get access to the API (Application Programming Interface)?

No, access to the API is limited since rates apply: https://openai.com/api/pricing/

Can we connect ChatGPT to our data? To our emails? To our Box folders?

Right now, the use of connectors is disabled since PHI (Protected Health Information) data may be found in emails, BOX folders, etc. However, you may save your documents or emails and upload them to your conversations or projects in our ChatGPT EDU environment.

Can we access ChatGPT from home?

Yes, you can access ChatGPT from your home and on your mobile by accessing the website or downloading the app.

Will OpenAI use/see our data?

No, OpenAI doesn't use TT Health El Paso ChatGPT Edu workspace data to train its models.

Do school administrators or professors have access to our conversation history?

No, administrators and professors do not have access to your conversation history unless you share chats or projects with them.

What kind of access does Texas Tech or IT have to our conversation history?

The Information Technology (IT) department does not have access to your conversation history itself; however, for security purposes, we do have some applications to review what is done in our institutional devices.

Can we use Sensitive data? (i.e., legal)

Yes, as long as it is in our TT Health El Paso ChatGPT Edu workspace.

Can we use FERPA (Family Educational Rights and Privacy Act) data? (i.e., grades, student work, etc.)

Yes, as long as it is in our TT Health El Paso ChatGPT Edu workspace.

Is it already set up with certain knowledge? (i.e., does it know we are a State Institution following state laws?)

ChatGPT as well as any other Large Language Model (LLM) is trained on data until a certain knowledge cutoff; and unless you create a custom GPT or set context information in the Personalization section, it won’t know certain data about you or the institution in advance.