Student Counseling Services
Experiencing a Crisis?
If you are a student in immediate crisis and any of the following apply:
- You feel in immediate danger of harming yourself.
- You feel in immediate danger of harming someone else.
- You have recently been assaulted or had a traumatic experience.
Take one of these immediate actions:
Call 911
Universal Emergency Number
If you or someone else are in immediately danger or are experiencing thoughts of harming yourself or others, call 911. You will be connected with the police, who can help you access emergency services.
Call 988
National Suicide and Crisis Lifeline
Anyone experiencing suicidal or distressing thoughts can call or text this number to speak with a crisis counselor.
Call Emergence Health Network
A 24-hour crisis line available for students and residents experiencing a mental health
emergency.
Visit the Student Support Center (SSC)
Business Hours:
Monday - Friday, 9 a.m. – 4 p.m.
Crisis Services:
Walk-ins are welcome for crisis appointments. No need to schedule in advance.
Additionally, if you are experiencing a crisis and require immediate medical attention, you can seek assistance from local emergency care centers at your own expense or insurance.
University Medical Center
4815 Alameda Ave., El Paso, TX 79905
Phone: 915-544-1200
El Paso Psychiatric Center
4615 Alameda Ave., El Paso, TX 79905
Phone: 915-532-2202
Texas Tech Health El Paso Student Counseling Services
At Texas Tech Health El Paso, we understand that balancing academics, life, and future goals can be challenging. That’s why Student Counseling Services are here to support you, all covered by your Student Services Fee and Student Medical Fee. These services are designed to help you manage life’s challenges before they impact your well-being, academic success, or professional development.
Starting from the 2022-2023 academic year, both on-campus counseling at our Student Support Center and third-party counseling providers are available for all students. No matter which option you choose, rest assured that your confidentiality is fully protected. Your participation in these services remains private—your school will not be informed.
Concerned About a Student or Resident?
If you've noticed behaviors that suggest a student or resident may be in distress, your support could make a difference. Learn how to recognize signs of distress and how you can help.
Learn More About How to Help
Frequently Asked Questions
The number of sessions provided by the on-campus Student Support Center are determined in conjunction with assigned counselor.
Student Services and Student Engagement in association with local community providers are able to offer up to eight free counseling sessions per Texas Tech Health El Paso student per academic year (September through August). Appointments may be made by directly communicating with the provider; please identify yourself as a Texas Tech Health El Paso student.
Note: You may continue to receive counseling from the provider beyond the eight free sessions, but you will be responsible for the covering the provider’s fees for those additional counseling sessions. You may be able to use personal insurance benefits to help defray those costs. If you feel that long-term counseling is needed and you want to use your insurance, please verify with the provider that they accept your insurance.
These provider partners are not available to residents.
Yes – you may use both programs for support, just off-campus partner visits are limited to eight per academic year.
Absolutely! Your use of any of the Texas Tech Health El Paso counseling options are private and professional.
Confidentiality is regulated by federal guidelines. Without your formal written permission to the specific provider, no information whatsoever is released concerning your use of these services or the nature of your concerns. Therefore, if you seek assistance on your own, your use of available mental health counseling will not become a part of your academic record, and it will not compromise your reputation or future opportunities.
The counselors available in the on-campus Student Support Center do provide sessions online. Inquire directly with third-party providers to learn if this feature available in their practice.
